Vacation is calculating on overtime hours. Based on our provincial rules, it should only be calculating on regular pay. How do I correct this ?

Hi tammystart,

Welcome to the Community. I trust that all is well on your end. I'll be happy to point you in the right direction so you can get back to doing what you love. QuickBooks is a versatile program that simplifies the way you manage your transactions. 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will also be able to share your screen and help you further with this. Otherwise, it's important to note the vacation policies differ according to the provinces. I highly recommend checking that your employee is set up under the correct province. The reason I suggest this is that in Ontario, both hourly pay and overtime are considered vacationable earnings while in Alberta, hourly pay is considered vacationable earnings but overtime is not. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.