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March 25, 2021
Question

Vacation Pay

  • March 25, 2021
  • 1 reply
  • 0 views

For one of our employees, the “Vacation Pay Available” in the Employee window is -$878.20 and the Vacation Summary report shows -$1,237.67.  The employee only took 2 of his allowed 4 weeks last year and he’s asking that he get the other 2 weeks in cheque form.  So when I looked at his vacation pay amount, I realized we had a problem.  He has always been careful to not go over his allowed vacation time so somewhere back in the books, it wasn’t recorded properly.  I did the task of going through his every paycheque since he started (2005) and it turns out, the vacation pay was obviously not set up properly.  Stat holidays weren't set up to receive vac pay; he received a bonus cheque and that wasn't set up to have vac pay calculated; sometimes he would take a vacation day off and it wasn't recorded; once he took a whole week off and it wasn't recorded; and when he had an increase of 4% to 6%, the updated rate wasn't recorded.  What a mess!  So after all this was figured out, we owe him +$2,831.66.  I can change that in the Vacation Pay window in the Employee Centre, but how can I get the accrual/liability inline?  How do I adjust this in QuickBooks?  My accountant is not able to come up with a simple answer so he suggested I ask you.

Thanks for any help.

 

1 reply

Rebecca R
March 25, 2021

Hi there Diane18. It's nice to hear from you again - I hope you're doing well!

 

Great job reaching out to your accountant for support on this from the get-go. An accountant is a great resource when it comes to issues like this. Sometimes the issue seems a little complicated for an accountant to navigate within QuickBooks, so I can see why they've pointed you in the direction of our support. Let me get you on the right track for resolving this issue.

 

I want to make sure you get the best support on this, so in this case, reaching out to our team of support experts outside of the Community is the best option. They'll be able to do a screen share with you in order to take a look at your file and see exactly what's going on. Check out our Contact Us page to get in touch, and refer to our Intuit QuickBooks Desktop software support policies for more information on the support you can receive.

 

I know with the help of one of our awesome support experts, that you'll have this figured out in no time. Take care and I wish you all the best!