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March 27, 2023
Question

We are set up on QBO to remit payroll source deductions directly from QBO. However when we get the screen "approve the payment" and then click on "epay" nothing happens.

  • March 27, 2023
  • 1 reply
  • 0 views
We did receive confirmation email from QBO that the direct pay has been successfully set up. 
Any ideas on why we are not able to process the payment from QBO? Thank you!

1 reply

March 27, 2023

Hi rchovanova,

 

Thanks for reaching out here.  Using E-File and E-Pay for your QuickBooks Online Payroll is a great feature to file and pay your taxes..  It's important that you're able to Approve the payment and E-Pay with confidence.  I'd be glad to assist!

 

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