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August 8, 2020
Question

What are we doing wrong? why after i add and expense does it take more money once i review it

  • August 8, 2020
  • 1 reply
  • 0 views
it deducts the money when 1st enter the expense then deducts it again when i try to complete the review under banking

1 reply

AddieC
August 10, 2020

Hi leith-hauladaytr, 

 

Adding expenses to your books is meant to be a simple and straightforward process in QuickBooks Online. It's made even more efficient with the help of the bank feeds, which allow you to add transactions, or match them with previous records in QuickBooks. I'd be happy to shed some light on why this may be happening when you review your expense transaction in the bank feed.

 

If you're entering your expense into QuickBooks Online manually (i.e. before you see it in the bank feed), it's essential to select the "Match" option when you review the transaction in the bank feed. If you're selecting "Add" rather than "Match", this will duplicate your expense entry, thus displaying an additional amount deducted from your expense account.

 

Here's an article that goes into more detail about how the bank feed review process works: Categorize and match online bank transactions in QuickBooks Online.

 

As explained in this article, the bank feed "shows you if they match any records you’ve already entered in QuickBooks. And if it can’t find a match, QuickBooks will start a new record for you."

 

If you've added an expense from the bank feed and you're now seeing a duplicate expense in your records, simply delete one of these expenses to remove the double-entry and balance your books. To delete an expense, click the Expenses tab on the left navigation menu, then select the small triangle drop-down in the Action column. Next, click Delete

 

I hope this helps get you back on track. If you continue to have questions, please reach out to our tech support team and an agent can help sort this out.

 

Cheers.