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November 7, 2023
Question

When trying to submit payroll taxes it states my e-services enrollment is not complete. I cannot find where I can complete this?

  • November 7, 2023
  • 1 reply
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1 reply

November 7, 2023

Hi cobradiesel2023-,

 

Welcome to Community!  Enrollment for E-File & E-Pay to electronically file and pay your payroll taxes is a dynamic was to have QuickBooks Online Payroll automatically generate and process your payroll tax.  I'd be happy to provide more information, so you can get started as soon as possible!

 

To ensure you've completed the enrollment process, follow these steps;

 

1. Go to Taxes and select Payroll tax

2. From Setup, select Update Electronic Services

3. Choose Add/Edit Electronic Services

4. Hit Start

5. Select Yes, I want to electronically pay and file my payroll taxes through my payroll account.

6. Confirm the CRA details for your business, then hit Continue

7. Select your service fee payment method, then select Continue. It will be electronically sent.

Once authorization forms have been received and your bank information has been verified, the enrollment will be processed. You'll receive an email as soon as your payroll account is active for E-Pay.

 

If you have any other questions, please don't hesitate to reach back out.  We'd be glad to help!