Skip to main content
June 29, 2022
Question

Where do I specify who gets emailed our 'payroll direct deposit receipt'? This emailed report is generated when our payroll runs.

  • June 29, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

June 29, 2022

Hi ngenner,

 

Welcome to Community.  QuickBooks Online Payroll has the versatility you need to make specific changes to the associated email.  I'll be happy to assist!

 

To ensure your direct deposit receipt for payroll goes to the correct contact, follow these steps;

 

1. Open Settings ⚙ in the top right of your QuickBooks account

2. Select Payroll settings

3. Click on the Edit ✎ to the right of Contact information

4. Make the necessary changes and hit Save or OK when done

You're all set!

 

Please don't hesitate to reach back out if you have other questions.  We'd love to help!
 

 

 

ngennerAuthor
June 29, 2022

Can this report go to multiple contacts? It looks to only have the option to go to one person.

June 29, 2022

Hi ngenner,

 

Thanks for reaching back out.  The QuickBooks Online receipt for Payroll will only be sent to one contact.  However, if there's a time when a copy needs to be sent to another department or contact, it can be forwarded when the assigned contact receives it in their email.  

 

If you'd like to see the option to assign additional contacts within the payroll settings, please feel free to submit a suggestion to our Development Team by going to > Settings ⚙ > Feedback.  Customer recommendations are greatly appreciated for product and feature updates, that will enhance your overall experience with QuickBooks Online.

 

We're here for you, if you have other questions!