Why can I not access viewing PD7A's or pay payroll remittances until every last shred of information is entered on (even long since terminated) employees???

Hi steve168,

Running payroll with QuickBooks Online is an awesome way to make the most of your bookkeeping software. This means that you'll be able to keep everything organized in one place, saving you tons of time and effort. If you're having trouble viewing your PD7A or paying your payroll remittances, I'd be happy to point you in the right direction for support. 

You're correct that in order to view PD7As and pay your remittances, everything will need to be setup and completed correctly for your employee information. It's essential that QuickBooks has all the pieces of the puzzle ready to go in order to accurately assist you in your reporting and taxes. 

If you'd like an agent to help you by reviewing your account setup and ensure everything is working as intended, I'd recommend reaching out to our tech support team directly. These agents have the ability to remotely share your screen, which will be very helpful in figuring out which sections of your account need to be filled out before you're able to move forward with your payroll tax needs. 

I hope this helps get you on the path to completing your work. 

Cheers.