Skip to main content
June 29, 2021
Question

Why can my bulk payment to my employees not be matched with the payroll amounts?

  • June 29, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

June 29, 2021

Hi @priesen

Please address your fix from a recommended solution from another user. 

 

If the Bank account name in the Chart of Accounts was different from that in the Payroll settings. Payroll cheques would be posted in a different account.

 

Goto Gear Icon > Payroll Settings > Accounting, and then choose the correct bank account to be used. Save and close.

 

Then, using the Payroll section, open details of paycheque you are unable to match. Note the name of the bank account that was used. In my case, it had the wrong name. 

 

Finally, go to the Chart of Accounts, and locate that account you identified in the step above. It would contain the balance/transaction for the payroll cheque you are unable to match. To fix, mere these two bank accounts (i.e. the proper one with the one where unmatched payroll cheque was posted), i.e. merge this account with proper bank account. Merge can be done by giving accounts the same name. QBO will prompt you if you want to merge.

 

So, after the merge is done, head to the Bank feed, and this paycheque will have its matching entry.

 

Hope this helps you and if you still need additional help, please reach out back to the QuickBooks community. 

Have a great day!