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April 22, 2023
Question

Why does an employee's Gross income on their T4 not match on their final pay stub of the year?

  • April 22, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

April 24, 2023

Hi riotcontracting-,

 

Welcome to Community!  QuickBooks Online Payroll is a dynamic way to pay your staff with confidence.  It's vital that the calculations are accurate on the associated forms.  The best course of action is to contact us outside of Community.  Our Customer Care team will work with you in real time and review all areas of payroll, to ensure the T4 slips are aligned.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Please feel free to reach back out if you have other questions.  We'd be happy to help!