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Oct 29, 2024 7:54 PM UTC
Question

Why doesn't QB online accept the year to date payroll deductions on commission employee?

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1 reply

Oct 29, 2024 10:18 PM UTC

Hi there,

 

Welcome to the Community. I'm happy to learn you're using QuickBooks to help tackle your payroll goals. Rest assured, I'll provide the info you need in order to move forward with your work. 

 

In order to adjust the YTD you'll need to adjust this using a Pay Edits template. You'd have to get in touch with our support team for additional assistance with this. Here's how: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social Media: Facebook, X, and Instagram.

In the meantime, feel free to ask other questions in the comments below. I'll be one message away in case you need anything.