Why don't the amounts in quickbooks payroll match the amounts on the ROE?

Hi there, 

A Record of Employment (ROE) is the form that employers complete for employees receiving insurable earnings who stop working or experience an interruption of earnings. It's vital that your forms are reflecting the correct amounts. I'd be happy to explain the best way for you to get back on track. 

ROE earnings are based on a specific time period, rather than a calendar year. QuickBooks Online will automatically generate your ROE amounts based on the payroll module. In order to fully assist you in resolving this discrepancy, it's essential that we know where the amounts are differing, for example Box 15C. 

If the amounts are impacting Box 15C, you can review this article for more information: Why does box 15C on the Record of Employment not match the payroll details or pay cheque list?

If the issue is different, and the instructions in this article don't apply to your situation, please reach out to our tech support team for further troubleshooting. We're here to support you so you can get back on track. 

Have a great day.