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April 7, 2021
Question

Why employee job title does not show on employee's ROE (record of employment)?

  • April 7, 2021
  • 1 reply
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1 reply

April 7, 2021

Hi dianenguyen,

 

It's nice to hear from you again. The QuickBooks Online Payroll module has been created in alignment with CRA regulations to provide you with accurate information. I can see why you'd like to see all of your employee's information listed on the ROE form. Let me share some information with you about Creating a Record of Employment (ROE) in QuickBooks Online.

 

The information supplied in the ROE form from QuickBooks Online Payroll is meant as a reference when you're completing your ROE forms. It is not an official form and isn't intended to be sent to the CRA. When you print the form, you'll see that it's been watermarked "Not for Submission." You need to either get forms from the CRA to send in or file them online. At this time you'll see N/A* in the occupation field. At the bottom of the form QuickBooks produces, you'll see the blocks that include asterisks are Not currently supported by QuickBooks Online Payroll.  When you fill in the form you'll be submitting, you can enter the correct occupation. The occupation field is one of the fields that are optional to fill in. When completing your ROE you can always refer to the CRA website.

 

If having these boxes supported in ROE creation is a feature that you'd like to see in future updates, I invite you to submit your feedback. You can do so by clicking on the Gear Icon on the upper right-hand side. Click Feedback and share your feedback. QuickBooks Online is constantly evolving, and your feedback is an essential part of product growth. 

 

Thank you for reaching out. Your questions are important to us, and I'm here to help if you have any others. Have a fabulous day!