Skip to main content
October 11, 2024
Question

Why is all my info gone ? I had yo re sign in and it's all gone?

  • October 11, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

October 11, 2024

Hi amandaj5215-gmai,

 

Welcome to Community!  Logging into your QuickBooks Online account and encountering missing data, is extremely concerning.

 

If you haven't done so already, I suggest accessing your QuickBooks Online account using a private browser. I also recommend clearing cache on your browser, to help improve system performance and web page loading times, or try another browser such as Firefox, Google Chrome, Edge, or Safari.

 

Feel free to reach out again, if you have any other questions. We would be glad to assist!