Why is my account not working

Hi vinniedvj.

Having our support team available to our customers whenever they need them is one of our primary focuses. I'd be happy to help point you in the right direction to reach a member of the support team.

If you're unable to log into your account you can reach out to our support team by following the steps in this link. If you can still log in to your account but are having issues with it you can also schedule a call back or start a chat by using the following methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

If you have any questions let us know and we'd be happy to help!