Why is the accountant being notified of payroll deposit account changes?

Hello qbo9,

It's awesome to hear that you're working with an accountant user as you navigate and use QuickBooks Online and its Payroll service. This is a surefire way to keep on top of your numbers and ensure ultimate accuracy when it comes to filing later on. I can go over what's going on and let you know the options.

When you connect with an accountant user in QuickBooks Online, this automatically configures the program to let that person know about payroll changes. This is especially true when the accountant is the one paying Intuit for the service (and then you would be paying the accountant in turn). In instances where the accountant is paying for the service directly, there isn't a way to stop the notifications.

If you're the one paying for the service and the payroll subscription is coming from your method of payment, the QuickBooks Online support team can help. We have a back-end tool where we can toggle off these notifications so that your accountant doesn't receive them anymore. In order to do this, we'll need to collect details about your account, and in the interest of keeping things secure, community isn't a great place to do that. So here are the contact options.

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Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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