Why is the employee contact list not available in reports? Is there a setting that needs to be turned on?

Hi there christine-stpier,

Having a list where you can see all your employees' contact details is useful for quick reference. QuickBooks Online has a few reports that show your employees' details in order to make it easy for you to view and make sure they are up to date. I can give you more information on these reports.

If you don't have a payroll subscription attached to your QuickBooks Online account, you'll be able to see the Employee Contact List in the Reports section, under the Employees subtitle. The reason this report exists is to check up on the contact info you have inputted in your employee's profiles.

If you a QuickBooks Online subscription with Payroll add-on, you can find a different report that shows similar information. It's called the Employee Directory and it can be found under the Payroll subtitle of Reports. You can learn more about the Employee Directory and other Payroll reports in the Payroll reports overview article.

One way that you can access the Employee Contact List with a Payroll subscription is by first opening up the Customer Contact List located in the Sales and customers section of Reports, then replacing the word CUST found in the URL of the webpage with EMP and hitting Enter on your keyboard. This will change your Customer Contact List into and Employee Contact List.

I hope these steps help you find the info you need in your reports. If you have any more questions feel free to reach out here.