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September 14, 2021
Question

Why is there a payroll correction on my employees payroll and how do i remove it

  • September 14, 2021
  • 1 reply
  • 0 views
I deleted an older payroll since there was an error, but when I went to redo it, it now says there is a payroll correction and all future payrolls I create for this employee has this new deduction. How do I remove this?

1 reply

September 14, 2021

Hi  Jasoncaldwell32,


Being able to manage payroll with the right information is essential to keeping your books balanced. QuickBooks Online offers the payroll service to make it easy for customers to pay their employees and keep track of their remittances. I'll be glad to provide you with some information regarding the payroll correction appearing in your account.

Mistakes can happen during the execution of the payroll and QuickBooks offers the possibility to make corrections to it. These corrections are requested by the customer to our customer support team to complete them in the back-end. If there's a payroll correction that needs to be removed for employees, I recommend contacting our customer service as they can process the request directly.

Here's how you can contact our customer support for additional assistance.

Schedule a Callback or start a Chatclick (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social MediaFacebookTwitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Let me know if you have any questions, I'll be happy to help.