Why isn't CPP being deducted from one of my employees?

Hello rivercitymasonry, 

Thanks for taking the time to connect with us here. QuickBooks is a versatile program that enables you to manage your work with peace of mind. I'll be happy to share more info about CPP so you're on the right track. 

Based on the info you've provided, I recommend double-checking to make sure your taxes are set up correctly. I encourage you to check out the steps provided in this article here as they show you how to set up the taxes correctly for your employee. It's also important to make sure your employee is above 18 years of age as that could be the reason why the taxes aren't getting calculated. Keep in mind that the age limit is dependent upon your company location. In case you need additional support, I encourage you to contact our support team for further support. Here are our contact details:

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.

Let me know if you have other questions. I'm here to help.