Skip to main content
J
JANECCC1
December 14, 2022
Question

Why the forms in pro tax cannot be deleted, even if it is a blank form? How can I deleted a unwanted form in pro tax?

  • December 14, 2022
  • 1 reply
  • 0 views

I did not tick line 208 of attachment in pro tax, but S8 Form is automatically added to my T2 Tax return and cannot be deleted. In addition, I tried to delete other forms and found that these forms also cannot be deleted. Is this a bug of pro tax?

1 reply

Jen_D
Jen_D
December 14, 2022

Let's make sure your Protax T2 is accurate so you can file it without any issues, @JANECCC1.

 

For this type of concerns, we highly recommend reaching out to our payroll support team. This way our agents can go over this with you, and help with the next steps you need to do with finding the error with Line 096. 

 

You can access our phone number here: https://quickbooks.intuit.com/ca/accountants/features/tax-returns/t2/

 

Please visit us anytime if you have other payroll or tax filing concerns. Also, update this thread with the result of the call so I know you're taken care of.

J
JANECCC1Author
December 14, 2022

As a follow up to this issue, I called support team for smartlook assistance, An expert helped me to delete S8 form from the back end, he also tried many times and spend more than one hour to delete it, Now I still can't deleted an unwanted form by myself, the expert does not know the cause of the issue,  maybe he just forced to deleted forms from back end, there is no fundamental solution to this issue, it means I still need to call to support team to ask an expert to deleted forms if I face the same issue next time. It's weird, customers should able to delete forms on their own, I hope PRO TAX team can solve this problem as soon as possible,  may be this is a bug of Pro tax

Terms & ConditionsAccessibility statement