Skip to main content
Apr 16, 2022 8:57 PM UTC
Question

Why will the payroll tax payment not get paid? I changed the payroll number since it was one digit wrong. does it take time for that to fix?

Original commenter did not share additional details

1 reply

Jen_D
Apr 17, 2022 12:15 AM UTC

It's nice to see you here, @dicehollowgames-.

 

I want to make sure you're able to get your taxes paid in QuickBooks. Before anything else, I'd like to make sure I'm able to gather the complete details of your payroll concern.

 

Did you recently updated you tax ID? Also, what error message are you getting when processing a tax payment? Any details will help me look into this for you.

 

You can also reach out directly to our support team to verify this. Our team are available from Mon-Fri 8 AM - 9 PM ET and Sat 9 AM - 6 PM ET.

 

Here's how to contact us:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Enter your query in Type something field.
  4. Select Contact Us.
  5. Enter your concern, then select Continue.
  6. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

You can also contact us through Chat. Use this QuickBooks Payroll link.

 

Please visit us anytime for the details of this payroll concern. I'll be more than happy to walk you through the processes in the program.