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cathy13
June 5, 2019
Question

YTD Accrued Vacation Payable is not changing for employees for over a year even though the per payroll calculation is working correctly.

  • June 5, 2019
  • 1 reply
  • 0 views

I have checked back to May 2018 on several employees and the YTD Vacation Accrued is still the same value from 2018 in May 2019.

1 reply

L
LauraAB
June 5, 2019

Hi Cathy,

 

I want to help you make sure your Year to Date information is correct for your employees. Great job with what you've checked so far. In this case, taking a closer look at your payroll set up and seeing exactly where the calculations aren't matching up will help with narrowing down what's going on. For that reason, I'd like you to call our phone support team at 1-877-772-9158. Pro and Premier agents are available 24/7 and Enterprise support can be reached from Monday to Friday between 9 a.m. and 8 p.m. EST. Learn more about support policies here: Intuit QuickBooks Desktop software support policies

 

I hope you enjoy the rest of your day.

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