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Oct 22, 2020 12:48 AM UTC
Question

All of a sudden my cash sales entries aren't showing up in my reconciliation. Is this because they aren't clearing? How do I clear them?

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1 reply

Rebecca_A Product Champion
Oct 22, 2020 1:54 AM UTC

Hi accdept-mmc, 

 

Your transactions should be showing if they've been added into QuickBooks either via the Banking section or manually. This will, of course, depend on the date range you're reconciling as well as the account the transactions are allocated to/from. 

 

The transactions that are missing, are they awaiting review in the Banking tab? 

 

If no, can you please contact the Support Team so we can look into this further. 

 

Thanks, 

Rebecca