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May 22, 2021
Question

I had 2 accounts of my payroll due to categorizing it under a rule instead of the default setting. I fixed it. I am now 20k out of difference when trying to reconcile.

  • May 22, 2021
  • 1 reply
  • 0 views
Chart of accounts was "payroll expenses". My accountant created a rule for payroll so I had set it under that. I went back, unruled it all and put it under "payroll expenses" and it was no longer showing duplicate amounts of payroll. Now trying to reconcile, I'm the wages figure out - although the wages are now correct - how do I fix this?

1 reply

May 24, 2021

Hi finessecleaningw,

 

Thank you for sharing this.

 

I recommend reaching out to one of our customer support agents who will be able to help you out with this.

 

They will have the right tools available to help you out with this tricky situation.

 

Due to the nature of your enquiry, I would recommend giving us a call using this link here

 

Kristian.