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Apr 28, 2022 2:07 PM UTC
Question

I have received a refund on my business credit card for an amount that was reconciled last month. How do I record this refund?

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1 reply

katherinejoyceO
Apr 28, 2022 3:45 PM UTC

Hello there, @EriS227. 

 

Thanks for posting in the Community today. I've got you the steps to record the refund you received from your business credit card account.

 

Here's how:

 

  1. Select the + New menu, then select Credit card credit.
  2. In the Payee field, select the appropriate supplier.
  3. From the Bank/Credit account dropdown, select the credit card for which you received the refund.
  4. Enter the Payment date, refund Amount, GST, and Category.
  5. Select Save and close.

 

See this article for more insights on recording a customer refund in QuickBooks Online.

 

For future reference, check out this link in case you'll need some guide on recording refund from a supplier. 

 

Get back to this post if you have other concerns. I'm always around to guide you.