There's a discrepancy with the bank balance and the book balance in two accounts. Please let us know how to reconcile and fix this issue.

I can see how hard this unmatched bank and QuickBooks balance have made things for you, kushan. I'm here to provide information about the causes of discrepancies, kushan.

QuickBooks balance is based on the transactions that you've added or matched in the system. Whereas, the bank balance depends on the data that were shared from your financial institution.

Several factors may cause the balances to differ between Bank Balance and QuickBooks. Check some these why they don't match:

• Outstanding transactions
• New transactions for a connected account
• Duplicate transactions
• Edited or deleted transactions
• Credit card (liability) account

To fix this, I recommend categorising and matching your downloaded transactions based on your bank statement to check what causes the difference. You can do so by following the steps outlined in this article: Categorise online bank transactions in QuickBooks Online.

For additional information and to fix this issue depending on the circumstances mentioned above, please check these articles to see steps on how to resolve or adjust these factors.

• Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.
• Fix beginning balance issues during your first reconciliation in QuickBooks Online.

When you're ready to reconcile, see this resource for a guide: Reconcile an account in QuickBooks Online.

Please get back to us whenever you need extra help in managing your bank balance and QuickBooks balance. I'll be right here to provide some more information to make sure everything is accurate. Keep safe.