Unmatched transactions after reconciliation and reallocated. This created discrepancies on bank rec which were incorrectly edited and cust. account now out of balance

Hi Aml16101,

This is correct, similar to BAS amendments when making changes in a locked/lodged period it will create discrepancies within that period as details of the overall figures have been changed.

If those transaction did not belong on the account, or appear on the statement it would be best to Undo the Reconciliation. If you need to completely start over, reach out to your accountant to undo the entire reconciliation. Otherwise you can only unreconcile one transaction at a time

If the reallocated transaction do belong on the statement and you have to re-add them to the reconciled period you can do so with the steps below:

1. Go to the Accounting menu. Then select Chart of Accounts.
2. Find the account and select  Account history.
3. Select the transaction you want to reconcile.
4. Review the check column. If the transaction is reconciled, you’ll see an “C.”
5. Select the box and keep clicking it until the box is an "R". This reconciles it back into the current reconciliation.
6. Select Save. Then close your register.

Return to your Reconciliation to check it is now back at a zero difference. If you get stuck with any of these steps you are welcome to contact our friendly support team by clicking here.

Thanks, 

Steven