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Jun 3, 2019 2:53 AM UTC
Question

Why wont reconcilation section open on one of our bank accounts?

Original commenter did not share additional details

1 reply

Jun 3, 2019 5:39 AM UTC

Hi, info276.

 

Unusual behavior like this might have been triggered by your browser. To check,  let’s try opening the reconciliation window again on a private window.  You can follow the commands below to start:

 

A. For Chrome, press Ctrl + Shift + N.

B. For Internet Explorer or Firefox, press Ctrl + Shift + P.

C. For Safari, hold down Command + Shift + N.

 

If this works out, it would be best to clear your browser’s cache or use a different supported browser. Overloaded files stored in your browser can sometimes affect the program's performance.


Drop by again if you have other concerns. We’ll be around to help.