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5stArAts5
January 19, 2021
Question

Bill Quantity times Cost Does Not Equal Amount

  • January 19, 2021
  • 1 reply
  • 0 views

The problem that appears is that whenever I go to enter a bill for a product, the quantity multiplied by the cost does not equal the amount. We have found that it goes up by different rate, this one is for every 100 cases, it adds 1 cent, for others there is for every 50 cases, it adds 2 cents. Can you help resolve this problem

1 reply

PatriciaT
PatriciaT
January 20, 2021

 

Hi 5stArAts5,

 

QuickBooks Desktop helps you stay on top of all your accounts payables and know when a bill needs to be paid. I'm glad you've been able to identify this pattern in your account. Making sure your entries are precise in your file ensures accuracy across your books. It's important to me that you get this resolved asap, and I think the best way to get to the bottom of this is with some real-time assistance. Our agents are great resources in situations like these, as they can use screen share sessions and other tools to gather important information needed to resolve your issue.

 

You can read about our support policies here: Intuit QuickBooks Desktop software support policies. 

 

Don't be afraid to reach out! We're here to help.

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