Can I avoid the all your expenses in one place message

Glad you posted here, @marneysbookkeepi.

I want to make sure you're able to access your expense list without the "All expenses in one place" message. To do that you'll only need to click on the Add expense manually option, and your browser will remember this setting.

Accessing the account on the regular browser will allow the cache to save site settings or memorize account history. If you are accessing your account this way, but can't save the changes to the expense page, make sure there aren't any third-party apps that will prevent QuickBooks from saving cache.

If you're still getting the same problem, I recommend contacting our Support again. This way our representatives can report this to our engineers for thorough review. Here's how to contact us:

1. Go to the Help menu in QuickBooks, then choose the Search tab.
2. At the bottom click on Contact us.
   
3. Enter the keyword Account Management and Billing in the What can we help you with? box.
   
4. On the next screen, scroll down to How would you like to connect with us section.
5. Choose your contact option to initiate a discussion with a live agent.
6. When using the chat option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

Please drop by again if you have any other concerns besides this expense preferences question. I'll be right here to help you anytime. Have a good one!