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January 22, 2020
Question

Can I still cancel a cheque if it says scheduled

  • January 22, 2020
  • 1 reply
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1 reply

January 22, 2020

Hi there,

 

It's great to hear from you again! I'll be happy to assist you with canceling a scheduled cheque in QB. 

 

You can void a cheque from the Cheque page, which lets you review the details of the original transaction.

  1. Go to Expenses.
  2. On the Expenses tab, select Filter.
  3. In the Type field, select Cheque.
  4. Select the date range in which the cheque was received and select Apply.
  5. Select the cheque to void from the Expense Transactions list to open it in the Cheque screen.
  6. Select More, and select Void from the pop-up menu.
  7. When prompted, select Yes to confirm you want to void the cheque.

 

You can also void a cheque from the Expense Transactions list, without opening the transaction.

  1. Go to Expenses.
  2. In the Expense Transactions list, locate the cheque to void.
  3. From the Action column, select Void from the View/Edit ▼ drop-down menu.
  4. When prompted, select Yes to confirm you want to void the cheque

Give this a try and if you have questions, I recommend contacting our support team using this link.