Skip to main content
L
Linda187
December 10, 2024
Question

Can't find cheque number that was printed

  • December 10, 2024
  • 1 reply
  • 0 views

Hi

 

In doing my bank reconciliation, I came across a cheque that was cleared but not in QB.  When I run the missing cheque report, that cheque shows as missing but it was actually printed.  How do I go about figuring out what happened to that cheque? 

 

Thanks,

Linda

1 reply

BigRedConsulting
BigRedConsulting
December 10, 2024

Run the Audit Trail report and look for the check there.  If it existed, it'll show up and show that it was deleted.

L
Linda187Author
December 10, 2024

Thanks for the reply.  I did run that audit report and I see the cheque there with amounts.  If I had deleted or voided the cheque, I either wouldn't see the cheque (deleted) or I would see the cheque with $0 value. I reviewed the rest of the report but didn't see any other information related to that cheque.  Any other ideas?

 

Thanks again.

Linda

    J
    JamesM4
    December 10, 2024

    Hello Linda. It's important you get the support you need so you're on the right track with your work. That said,  I recommend contacting our support team outside of the Community. A specialist will be able to assist you further so you're on the right track. You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

     

    Feel free to keep me posted on how you make out. I'll be here.

    Terms & ConditionsAccessibility statement