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Kaos55
October 23, 2024
Question

Can you see an expense claim after it has been deleted?

  • October 23, 2024
  • 1 reply
  • 0 views
We had an employee submit an expense claim. I received an email stating the employee submitted the claim. However, when I look at my expense claim list - it is not there. Is there somewhere I can look to see if it was deleted? Thanks.

1 reply

T
Trish_T
October 23, 2024

Hi Kaos55,

 

Thanks for reaching out to us here.  Missing information in QuickBooks Online is concerning, and can have a negative impact on your books.  I would be glad to assist!

 

Reviewing expense claims can be don by going to Expenses or Sales & Expenses, then Expense claims.  They will be listed in the For review tab.  To see if a claim has been edited, or deleted, go to your Settings ⚙, and open the Audit log.

 

Should you require additional assistance, please don't hesitate to contact our Customer Care team outside of this forum.  They will be able to work with you in real time, and ensure you're able to accomplish your QuickBooks goals without delay!

 

Feel free to reach out again, with other questions.  We would be happy to help!

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