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Kaytee1
April 2, 2023
Solved

Entering furniture as fixed asset.

  • April 2, 2023
  • 1 reply
  • 0 views

I use QB Online. I want to enter our furniture purchase in 2022 as fixed asset but I don't see a Fixed Asset Account. When I go to Chart of Accounts to create one, Fixed Asset doesn't show in the drop down menu. The instruction says in the absence of Fixed Asset, I should select Other Asset. That doesn't show up either. Can anyone help please?

 

Best answer by Kaytee1

Hi JamesM4,

 

Thank you so much for your response. I found the Furniture option under the Property, Plant and Equipment drop down menu.

Thanks.

 

1 reply

J
JamesM4
April 3, 2023

Hello Kaytee1,

 

Welcome to the Community. Dealing with error messages isn't the outcome I'd like for you to have. Rest assured,  I'll be glad to steer you in the right direction with this. 

 

I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.

K
Kaytee1AuthorAnswer
April 5, 2023

Hi JamesM4,

 

Thank you so much for your response. I found the Furniture option under the Property, Plant and Equipment drop down menu.

Thanks.

 

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