Expense not populating info for expenses and supplier details

Hi gestbr,

Thanks for reaching out here.  I do see other QuickBooks Online customers reaching out with the same experience you've described so you're not alone.   It's important that you're able to complete your daily bookkeeping tasks in a timely fashion, in QuickBooks Online.  I'd be glad to help!

I recommend clearing cache on your browser, if you haven't done so already.  If you get the same result, please try other browsers such as Safari, Edge, Firefox, Google Chrome, or a private/incognito window.  Should you experience the same outcome, I encourage you to contact us outside of Community, so we can review the unexpected behavior in more depth from our end.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.

Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Please don't hesitate to reach back out, if you have any other questions.  We're here for you!