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January 21, 2023
Question

Hello. I am new to Quickbooks. When I look at a category summery like "fuel" it lists several entries with the same date. I click save and close after every entry. What am I doing wrong?

  • January 21, 2023
  • 1 reply
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1 reply

January 23, 2023

Hello Sask Ranger, 

 

Welcome to the QuickBooks family. It's important you're able to get the help you need in order to move forward with your work. I'll be glad to point you in the right direction so you're on the right track with your work. 

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Here are some helpful tutorials/webinars you can check out in order to cut the learning curve.  Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.