Skip to main content
c_shine
Mar 23, 2022 10:33 PM UTC
Question

How can I bill a vendor so they can issue a refund via ACH?

We ordered material for a job that we no longer need.  The vendor has agreed to refund this large amount.  I have been asked to send something to them so they can issue the refund via ACH and not send us a check.  We don't want the check to get lost in the mail which has been an issue.  Thanks in advance for you help.

1 reply

Trish_T
Mar 24, 2022 8:45 PM UTC

Hi c_shine,

 

Thanks for reaching out here.  QuickBooks Online is a dynamic accounting software program with the features you need to track your transactions, record supplier credits and refunds with peace of mind.  I'd be happy to provide more information so you can get back to what you love!

 

In this situation, entering a supplier credit would depend on how the initial purchase was recorded.  It's best to speak with your accountant if you have any concerns with the process.  If you don't have an accountant, we can help you find a ProAdvisor in your local area.  You can record the refund using the Bank Deposit option as noted in this step-by-step guide.

 

Please feel free to reach back out if you have other questions.  We'd be glad to help!

 

 

 

Terms & ConditionsAccessibility statement