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Jan 27, 2020 5:45 PM UTC
Question

How can I turn off "Two Step Verification"?I signed in and selected Security, and then wanted to click Edit > Turn Off, but it didn't show the Edit button.

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1 reply

Jan 27, 2020 6:54 PM UTC

Hi skang0819,

 

“Two-step verification” is a security setting where you confirm that you’re the one signing in to your account using your password and a unique code. It's good to have an option to turn off and I'd be happy to show you how.

 

To do this, follow the steps below:

  1. Go to accounts.intuit.com.
  2. Use your QuickBooks credentials to log in.
  3. Find the Two-step verification section and select Turn Off.

You can learn more about the verification process in this article: Verify your account with multi-factor authentication. 

 

Give this a try and if you're still having issues, I recommend contacting our support team using this link.