HOW TO ENTER NEGATIVE AMOUNTS IN BILLS FOR RETURNED ITEMS

Hi there lisa-bryanm-gmai,

Thanks for reaching out about your supplier returns. QuickBooks Online is a great tool able to help you keep track of sales and expenses so you can see the profitability of your company. I can provide some information about supplier returns.

To enter a supplier return, you can enter it as a supplier credit. This can be used as in-store credit to be applied on further bills, or it can be deposited if it was refunded to your bank account. To create the supplier refund if it was deposited to your bank account, you can follow these steps. If it was refunded to your credit card, you can instead create a credit card credit. Both a Supplier credit and Credit card credit transaction types can be located by going to the +New menu, and are located under the Supplier column.

If you have any other questions, feel free to reach out here.