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Feb 14, 2020 5:17 PM UTC
Question

I entered payments with a wrong date. How do I change this

Original commenter did not share additional details

1 reply

Feb 14, 2020 7:28 PM UTC

Hi there, 

 

Mistakes like these are common. Don't worry, I'll help you with sharing more info about editing pay cheques in QuickBooks Online.

 

Normally, you can edit a pay cheque if:

  • It's the employee's most recently submitted pay cheque.
  • It hasn't been paid to the employee yet.

If this pay cheque is manually created, then you can delete and recreate it. If this is a Direct Deposit pay cheque, then you can void it.

 

However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the correction.

 

For more detailed guidelines, I'm attaching some great resources that you can check:

If there's anything else you need help with, please leave a comment down below.