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February 14, 2020
Question

I entered payments with a wrong date. How do I change this

  • February 14, 2020
  • 1 reply
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1 reply

February 14, 2020

Hi there, 

 

Mistakes like these are common. Don't worry, I'll help you with sharing more info about editing pay cheques in QuickBooks Online.

 

Normally, you can edit a pay cheque if:

  • It's the employee's most recently submitted pay cheque.
  • It hasn't been paid to the employee yet.

If this pay cheque is manually created, then you can delete and recreate it. If this is a Direct Deposit pay cheque, then you can void it.

 

However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the correction.

 

For more detailed guidelines, I'm attaching some great resources that you can check:

If there's anything else you need help with, please leave a comment down below.