Skip to main content
Apr 15, 2020 8:57 AM UTC
Question

I have two pay cheques created. They are not showing up in the bank rec as cheques. Any ideas why?

Original commenter did not share additional details

1 reply

Apr 15, 2020 4:23 PM UTC

Hi there, 

 

Glad to hear from you again. Reconciling accounts can be a lengthy process but I'm here to help make the process smoother. 

 

QuickBooks makes it easy to complete your reconciliation with the proper guidance. Based on your description, it's important to know how those cheques were created. While you're on the bank reconciliation screen click on the cheques to see where they originated. Doing that will give you an idea of how they were recorded and if they were recorded incorrectly. 

 

For further assistance with this, I highly recommend reaching out to our support team using this link here. One of our agents will be happy to assist you with making sure your reconciliation is successful. let me know if you have other questions.