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February 22, 2020
Question

I was creating a bill for the group benefit I pay to the insurance company but on the bill it don't allow me to choose RST 8% tax rate only. What should I do?

  • February 22, 2020
  • 1 reply
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1 reply

February 24, 2020

Hey contact54,

 

I'm happy to see you're putting an active effort into making sure your taxes are recorded correctly. This is a great habit, which allows you to easily take advantage of the powerful sales tax centre to save time on your returns. By having the correct tax code selected with the appropriate amount ensures QuickBooks Online will be able to accurately map it to your next filing. I can help you sort this out.

 

If a rate doesn't appear in the choices, it's usually because it wasn't set up or because it was made inactive. You can make an existing rate active or add a new one in just a few simple steps:

  1. Head to your Taxes tab and select Sales Tax.
  2. Click on Manage Sales Tax.
  3. If you see the rate you need, click the Make active option
  4. If not, select Add rate to add a new rate under the same tax agency (posted to the same return) or Add tax to add it under a different agency.

If you're unsure if this should be setup under a different agency, your accountant is the best person to ask. They're an expert when it comes to sales tax and are well qualified to assist in recording it for your business. You can easily invite your accountant as a user to approach this together. To search for a pro in your area, simply head to the My Accountant tab in QuickBooks Online then click on Find a pro to help

 

Let me know how this goes! I want to make sure you're all set to record things correctly.