Skip to main content
December 30, 2019
Question

Is there a problem happening with qb now? I can't save a bill that I'm trying to post to an existing supplier. Rochelle

  • December 30, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

AddieC
December 30, 2019

Hi Rochelle, 

 

Creating a bill is an essential task in QuickBooks Online, and it's important that the tool is working as intended so you can save your progress. Don't worry, I'm here to help you get back on track.

 

We haven't received any reports of current widespread issues with the program, so this is likely being caused by your browser. Try clearing the cache and cookies to remove the stored Internet files that have been building up as you surf the web. These files can cling to the background of your browser and cause bugs in QuickBooks Online and other sites. Here's how to do it: How do I clear my browser cache and temporary Internet files?

 

If you're still having issues, try using an Incognito window in Google Chrome. This is a private window that runs separately from the main browser. Here's more information about what it is and how to use it: Browse in private. You can also try using a different browser all together.

 

If the issue persists, I recommend reaching out to our tech support team for further investigation. I'm confident our agents will get this sorted out for you in no time. 


Have a wonderful day.