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S
Sgaucoin
November 2, 2021
Question

Migration from Desktop to Online

  • November 2, 2021
  • 1 reply
  • 0 views

We've imported data from the most recent desktop version of Quickbooks to Quickbooks online. Most of it has worked fine. The only issue I'm having is that I can't see the details of any "Cheque Expense" transaction that has been made through the desktop version. Is there something I'm missing/something that needs to be fixed?

 

Thanks

 

 

1 reply

J
JamesM4
November 2, 2021

Hi Sgaucoin,

 

Migrating from QuickBooks Desktop to Online can be a lengthy process, but don't worry, I'll be glad to assist so you're on the right track with your work with your work. QuickBooks is designed to help you get ahead with your accounting. This is made possible by the powerful tools and features included in the program. 

 

When migrating from Sage to QuickBooks, it's important to keep in mind that not all the data will be transferred over. I encourage you to check out the following article that explains more about what to expect after migrating your data:

 

 

You're also more than welcome to contact our support team so they can help take a closer look at your account by sharing your screen. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET. 

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else. 

 

 

 

 

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