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Aug 8, 2021 11:07 AM UTC
Solved

Missing Save Button

As of at least Aug 7, 2021, when manually entering a new expense, the "Save" button is missing. There is no way to save the entry.

PrachiJoshi
Aug 8, 2021 1:17 PM UTC

Can you log out and log back in again? Sometimes there is a bug.

2 replies

PrachiJoshi
Aug 8, 2021 1:17 PM UTC

Can you log out and log back in again? Sometimes there is a bug.

Aug 9, 2021 4:22 PM UTC

Hi soolbeat,

 

Thanks for reaching out to the QuickBooks Community with your question. QuickBooks Online is s great program for keeping your books up-to-date; however, it's still a program, and occasionally you hit a snag. This is likely due to your internet browser needing to have its cache cleared. Don't worry, though; I can help you with the process.

 

Every time you log in to a webpage, cookies are downloaded to your browser's cache. Eventually, the cache gets full, and you need to empty it, or it begins disrupting internet-based programs like QuickBooks Online. 

 

Follow these simple browser troubleshooting steps:

As you proceed through these steps, log in and check to see if the issue has been resolved. If that hasn't cleared up the issue, let me know, and I can help with some further troubleshooting.

 

Have a fantastic day!