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tarnellcollc
January 21, 2021
Question

Partial payment of an expense by ACH

  • January 21, 2021
  • 1 reply
  • 0 views

I want to pay an expense by ACH.  However I do not wish to pay full balance at one time.  Know how to do that with a check, but when i try to do with and ACH...the full balance due keeps popping on the the screen.

 

Anthony

1 reply

C
CaitlinOG
January 21, 2021

Hi tarnellcollc,

 

Welcome to the Community! Having the ability to pay expenses by ACH can certainly speed up the transfer of funds from you to your suppliers. I can help shed some light on this. 

 

QuickBooks Online Payments Canada currently doesn't support ACH payment of bills. If you're using the US version of QuickBooks Online, you'll want to reach out to them. You can connect with them through the US Community by clicking on the Canadian flag to the top right and selecting the United States option, or by calling 1-800-488-4288. 

 

If you're using a third party app along with the Canadian version of QuickBooks Online to make ACH payments, I recommend reaching out to the app development team for support. You can find their information by navigating to the My Apps menu, then going to the My Apps tab. Once there, you'll click on the app to make the window with the app description appear. You'll find the contact information for support there. 

 

Feel free to elaborate further if you'd like. I'll be here! 

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