Pay my personal credit card

Hello,

I would be more than happy to try and help you with your question. The best way to catch discrepancies between your QuickBooks Balance and your Bank Balance is through a process called reconciliation of your accounts. To learn more about reconciling your accounts in QuickBooks Online, I have provided a link down below to Intuit QuickBooks Online reconciliation hub (it is US but the process will be the same):

https://quickbooks.intuit.com/learn-support/getting-started-with-quickbooks/how-to-reconcile-an-account-in-quickbooks-online/ta-p/174119

If after you reconcile your accounts you still see quite the difference, I can offer a bit more advice of the topic. 

The QuickBooks balance is the total balance of all bank transactions that you’ve added or matched to QuickBooks. While the bank balance is your bank's actual balance from the last bank feed update. If the Bank balance is greater than your QuickBooks balance, there might be bank transactions that are causing the difference. Here’s a list of possible reasons why these balances don’t match:

• Outstanding transactions.
• New transactions for a connected account.
• Duplicate transactions.
• Edited or deleted transactions.
• Card (liability) account.

Depending on the factor that’s mentioned above, there are different steps to fix your issue. Here’s an article on the steps to fix or adjust these factors: How to Fix Differences Between QuickBooks Balance and Bank Balance.

I hope this helps!

If for whatever reason you get stuck on any of the steps you can now request a callback feature right inside your QuickBooks Online to speak with Intuit QuickBooks Online customer support to help you through your payroll set up. I have provided you with the steps in the link down below:

https://quickbooks.intuit.com/learn-support/en-ca/intuit-account-settings/using-the-call-back-feature/00/368117

I hope this helps! Have a great rest of your week.

Best Regards,

Lourdes F.

Hello SamToday,

I know how what you've described about using personal funds for business purchases is common for business owners when they're just starting out. It can make bookkeeping a bit tricky, and the key for balancing the funds in QuickBooks Online is in how you've recording the transactions. I'll help you with this.

Because of these kinds of situations, there are a few articles in the QuickBooks Community to guide you, including the Pay for business expenses with personal funds article. This shows you how you can accurately record the transaction as well as pay back your personal account if you're going to be doing that. Another article to consider is this one: Mixing business and personal funds. Feel free to give them both a read-through.

Once you've got the transactions entered, you should be good to move forward with your reconciliation process. If the steps outlined in the article aren't how you had recorded the transactions initially and you would like to delete what you entered to redo them, you can use this article to help: Void or delete transactions in QuickBooks Online

To make sure you're taking the best steps for recording data in your books, I recommend consulting an accountant. They have the knowledge to back their advice and when they're familiar with QuickBooks, that's another added bonus. The My Accountant tab in the left-hand menu of your account is a great way to work with an accountant. It provides the option to invite one as an accountant user to work with you directly in your books or you can use the Find a pro to help button to find someone to work with.

Don't hesitate if you have more questions. I'm here to help!