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G
Gramophone
January 31, 2022
Question

Re-sizing windows. I am using Quickbooks Pro PC version via Remote Desktop on a MAC

  • January 31, 2022
  • 1 reply
  • 0 views

I am using Microsoft Remote Desktop on a MAC to log into Quickbooks PRO on my office PC. I cannot seem to resize the pay vendors window as I used to be able to do. I am unable to actually pay any open invoices. Any ideas. I am not allowed to resize screen resolution on the PC in a Remote session.

Thanks - any ideas?

1 reply

T
Trish_T
February 1, 2022

Hi Gramophone,

 

Thanks for reaching out here.  Welcome!  QuickBooks is a powerful program that allows you to get your work done in a timely fashion with confidence.  It's essential that you're able to resize the pay vendors window to eliminate any strain while doing your work.  I'll be happy to assist!

 

Follow these steps to modify your DPI settings:

 

1. Close QuickBooks Desktop (be sure to save your work)

2. Right click on the QuickBooks icon and open the Properties

3. Click on the Compatibility tab and Disable display scaling on high DPI settings

Note:  You can also choose Change high DPI settings and Override high DPI scaling behavior.

4. Select Apply and hit OK

You're ready to get back to what you love!

 

If you're still not able to resize the window and pay your open invoices, follow the additional options as outlined in this article.  For additional assistance you can contact us so we can work with you independently and ensure you reach your QuickBooks goals!

 

Feel free to reach back out with any other questions.  We'd be happy to help!

 

 

 

 

 

 

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