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February 11, 2020
Question

Some expenses from a supplier are not showing up on my transaction list but are present on supplier info

  • February 11, 2020
  • 1 reply
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1 reply

February 11, 2020

Hey knighttradeservi,

 

I'm happy to see that you're being pro-active in comparing how things appear in different areas of QuickBooks! It's a great habit that goes a long way in keeping your books balanced, and makes it easy to identify discrepancies before they have a chance to become a problem. Report features in QuickBooks Online are packed with powerful customization options, allowing you to easily filter out certain transactions to focus on a specific type or time period. I'm confident we'll have no problem figuring out what's going on with these expenses, and I'll be happy to help with that. 

 

The most common cause of inconsistent information between various reports or sections is the date filter. Make sure the date range in your transaction list is the same as your supplier profile. By default the supplier profile will display All dates, whereas the Transaction List by Supplier report will display This Month to Date. Try running your transaction list with All dates as the Report period, and disable any additional filters you have applied, to see if these expenses are displayed. If not, please choose from the following methods to reach out to an agent. They'll be able to take a specific look at your filters and expenses to determine how to approach this. 

 

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Don't hesitate to get in touch! I want to make sure everything lines up in your books.