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BBI23
March 29, 2023
Question

Subcontractor payments / invoices

  • March 29, 2023
  • 1 reply
  • 0 views

I have a supplier who is also set up as a customer in my system. I have a bill in my system for them as well as an invoice. The bill is higher, I want to apply the invoice against the bill in my system to reduce the amount I owe to the subcontractor. I have already paid them electronically and now need to match the bill and invoice against the bank transaction. I tried to match, located the bill and attempted to resolve the difference but that did not work for me. Does anyone have any suggestions on how I can resolve this?

 

1 reply

J
JamesM4
March 29, 2023

Hi BBI23,

 

Welcome to the QuickBooks Community. It's important you're able to get the resolution you need so you can move forward with your work. I'll be glad to steer you in the right direction from here.

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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