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Sep 4, 2019 2:35 AM UTC
Question

Under Payment Methods I have duplicates of the same name. For example, X2 Cash, X2 Cheque, X2 Credit Card and X2 Direct Debit. Is there anyway to delete the duplicates?

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1 reply

Sep 4, 2019 3:01 AM UTC

Greetings, @egnite-sustainab!

 

You have the option to delete your payment methods or mark them as inactive. I'll be happy to help you accomplish this.

  1. Go to the Gear icon.
  2. Under Lists, select All Lists.
  3. Select Payment Methods.
  4. Find the payment method you want to delete.
  5. Under ACTION, select the Run report menu.
  6. Select Make inactive.
  7. Click Yes.

To add, here's an article you can read to learn more about your payment methods and how you delete them: Add or Modify the Accepted Credit Card Types in QuickBooks.

 

Please know that even if the article I've included is only for the QBO US version, the same steps will also apply to your current QBO version you're using.

 

In case you need some tips and related articles for future use, you can always visit our QuickBooks Online Help Articles page for reference.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.